These terms of service (“Terms”, “Agreement”) are an agreement between Julie Cook Psychic Medium (“Julie Cook Psychic Medium”, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the ravenstarreadings.com website and any of its products or services (collectively, “Website” or “Services”).

Use of the Website

Julie Cook Psychic Medium owns and operates this website (“Our Site”) and is committed to providing an excellent service to all of our clients. Before booking a Reading, Reiki, Rebirthing, Workshop or Course, we would ask you to please read fully our terms & conditions. By using the site you agree to the terms & conditions, notices and guidelines contained in these terms & conditions and all modifications hereto.

Users of Our Site should occasionally check for any changes to these terms & conditions. Your continued use of Our Site following any changes signifies your acceptance to those changes.

The terms & conditions shall be governed by and interpreted in accordance with UK law and any disputes arising in connection with these terms & conditions shall be the subject to the exclusive jurisdiction of the UK courts.

Whilst access to Our Site is permitted and encouraged on a temporary basis, we reserve the right to withdraw or vary the services we provide without notice. We will not be liable for any reason if Our Site is unavailable at any time or for any length of time. This may involve restricting access to some parts of Our Site to users.

The Services provided on Our Site include In Person, Skype and Telephone Readings, Reiki, Rebirthing, Workshops & Courses.

You must be over 18 and of sound mind to use these services and if calling for a telephone reading you must be the bill payer or have the bill payer’s permission.

Readings

By booking a Reading with Julie Cook Psychic Medium you agree that your consultation is subject to your own interpretation. Information you receive does not constitute legal, psychological, medical, business or financial advice. Choices and/or actions based on the content of your reading are your responsibility. We cannot guarantee the accuracy of the information given during the reading or from information within Our Site.

Under current UK Law we are obliged to advise you that all readings are carried out for entertainment and experimental purposes only.

If you have any medical conditions that you are concerned with, we recommend that you seek professional medical advice. Any reference made during a reading to a medical condition is not a substitute to treatment by the medical profession. 

Reiki and Rebirthing

Both Reiki and Rebirthing consultations are 60 minutes including treatment and consultation time.  

When booking a treatment, clients accept that Reiki and/or Rebirthing are complementary therapies and that they should consult a GP for any known or suspected medical issues. We do not recommend discontinuing any medication or stopping any course of medical treatment. Such decisions should be made in consultation with a qualified GP or relevant medical expert. 

Cancellations

We ask for at least 24 hours notice of a cancellation so that the appointment may be offered to another client.  If bookings are cancelled within 24 hours a cancellation fee may be charged.

We reserve the right to refuse or discontinue any Reading or Treatment at our discretion.

User Responsibilities

As a user of Our Site you agree that you will provide true, accurate, current and complete information about yourself as requested by the registration process and that you will update the information as necessary to maintain its accuracy. You agree that you will use Our Site for lawful purposes only and that you will not use the facilities to conduct or perpetrate prohibited conduct. If you violate any of these conditions the Company has the right to suspend or terminate your account.

Code of Conduct for posting comments in the online discussion spaces, blogs, forum pages and Facebook. In using Our Site you agree not to:

  • Restrict or inhibit any other user from using and enjoying Our Site and services;
  • Transmit any unlawful, fraudulent, threatening, abusive, libellous, defamatory, obscene or otherwise objectionable or harmful information or materials, or any information or materials that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability or otherwise violate any law;
  • Transmit any information or software that contains a virus, worm, Trojan horse or other harmful or disruptive component;
  • Transmit materials in violation of another party’s intellectual property rights;
  • Use Our Site for any commercial or unlawful purposes; or
  • Modify, adapt, sub-licence, translate, sell, reverse engineer, decompile or disassemble any portion of Our Site.
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